Legal notice and privacy

Address

Webdata Solutions GmbH
Jacobstraße 5
04105 Leipzig, Germany
Tel. +49 (0) 3 41 – 351 361 – 70
Fax. +49 (0) 3 41 – 351 361 – 71
Email: info@webdata-solutions.com

Applicable law: German law
Company’s registered office: Leipzig, Germany
Commercial register: HRB 27989 at district court of Leipzig
VAT No.: DE 281583328

Authorised to represent the company:

• Lutz Röllig, CEO
• Carina Röllig, CVO
• Kai Wolfram, COO

Disclaimer

Business privacy policy

This privacy policy sets out how Webdata Solutions uses and protects any information that you give Webdata Solutions when you use this website.
Webdata Solutions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Webdata Solutions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from July 1st, 2013.

What we collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@webdata-solutins.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Jacobstraße 5 in 04105 Leipzig, Germany.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

PRIVACY POLICY

Thanks for visiting our website. We would like to clarify whether and when your personal data is collected and processed. The following data protection instructions give you an overview of the collection and processing of your data on this page.

Webdata Solutions GmbH
Jacobstraße 5
04105 Leipzig

as the responsible party, collects and processes your data. The authorized data security officer is Ms. Sarah Scherf.

Email: s.scherf@webdata-solutions.com

Principles

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations, as well as with this privacy declaration. The use of our website is generally possible without providing personal data. When personal data (such as name, address or e-mail address) is collected on our side, this will take place, as far as possible, always on a voluntary basis. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission over the Internet (such as communication by e-mail) can present security issues. A complete protection of data from access by third parties is not possible.

Cookies

This website partly uses so-called cookies. Cookies do not cause any damage to your computer and do not contain any viruses. They serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. These are automatically deleted at the end of your visit. Other cookies will remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.
You can configure your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and also activate the automatic deletion of cookies when closing your browser. When cookies are deactivated, the functionality of this website may become limited.

Instructions for deleting cookies in the most common browsers can be found here:

• Microsoft Internet Explorer: Instructions
• Mozilla Firefox: Instructions
• Google Chrome: Instructions
• Apple Safari: Instructions
• Opera: Instructions

Changing cookie settings

You can always change your cookie settings here:

Server log files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes:

• browser type and browser version
• operating system used
• referrer URL
• host name of the accessing computer
• time of the server request

This data cannot be assigned to specific individuals. A combination of this data with other data sources will not be performed. We reserve the right to subsequently check this data if we become aware of concrete indications of illegal usage.

Contact forms

If you send us enquiries using the contact form, your details from the enquiry form, including the contact data you provided there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your express consent.

Live chat with our sales team

In order to answer your questions as quickly as possible, we offer a contact option via chat software. This software is operated by an external system from Zendesk. The provider is:

Zendesk Inc.,
989 Market Street #300,
San Francisco, CA 94102, USA

For more information, please see Zendesk’s Privacy Policy:
https://www.zendesk.de/privacy-policy/ 

And also these notes on EU data protection:
https://www.zendesk.de/eu-data-protection/

The use of this chat is optional. Alternative direct contact methods by e-mail, telephone and mail can be found under the menu item ‘Contact‘.

Contracted data processing

We have concluded an agreement with Zendesk for contracted data processing and fully implement the strict requirements of the German data protection authorities when using Zendesk.

Newsletter data

In our newsletter, we send out a maximum of three e-mails per month containing current information, studies and success stories on the topics of eCommerce, market observation and brand protection, as well as news about Webdata Solutions and blackbee.
If you would like to subscribe to the newsletter offered on the website, we will require a valid e-mail address and information from you that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.
When you register for the newsletter, we will save your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses an e-mail address and registers for receiving the newsletter without the knowledge of the authorised party.
Registration for our newsletter takes place through a so-called ‘double opt-in’ procedure. This means that after registration you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that no one can log in using other e-mail addresses. Subscriptions to the newsletter are logged to be able to prove the registration process in accordance with legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. Also, any changes to your stored data will be logged through our provider CleverReach.
You can revoke your consent to the storage of data, your e-mail address and their use for sending the newsletter at any time via the “unsubscribe” link in the newsletter itself or directly on our website.

We send our newsletter using the newsletter service from CleverReach. The provider is:

Cleverreach GmbH & Co. KG,
Mühlenstr. 43,
26180 Rastede, Germany

CleverReach is a member of the Certified Senders Alliance. We transfer your name and e-mail address to CleverReach solely for the purpose of sending the newsletter. Your data will be stored by CleverReach in such a way that other CleverReach customers or third parties will have no access to this data.

For more information, please see CleverReach’s Privacy Policy:
https://www.cleverreach.com/privacy

Statistical surveys

In the course of this request for our newsletter, technical information, such as information about your browser and your system, as well as your IP address and time of request, will initially be collected. This information is used to technically improve services based on the technical data or the target groups and their reading behaviour, based on their request locations (which can be determined using the IP address) or access times.
The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked upon. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our intention, nor that of CleverReach, to observe individual users. These evaluations serve us much more in recognising the reading habits of our users and adapting our content towards them, or to send different content according to the interests of our users.

Contracted data processing

We have concluded an agreement with CleverReach for contracted data processing and fully implement the strict requirements of the German data protection authorities when using CleverReach.

Administration of customer data

We use the CRM service Pipedrive Inc. to manage customer data and customer contacts.

Customer data is stored and used in compliance with the General Data Protection Regulation and in the context of business interests.

For more information, please see Pipedrive’s Privacy Policy:
https://www.pipedrive.com/de/privacy

Contracted data processing

We have concluded an agreement with Pipedrive for contracted data processing and fully implement the strict requirements of the German data protection authorities when using Pipedrive.

Applicant data

We use Softgarden for the application process. The provider is:

softgarden e-recruiting GmbH,
Tauentzienstraße 14,
10789 Berlin

We use the personal data you provide exclusively to process your application for the advertised position. Only persons who are involved in the application process are informed of your personal data. All employees entrusted with data processing are obliged to maintain the confidentiality of your data. We do not pass on your personal data to third parties unless you have consented to the data being passed on or we are obliged to pass on the data due to legal regulations and/or official or court orders. During the application process you have the opportunity to evaluate online the application process and our company through the service provider softgarden e-recruiting GmbH. This feedback could appear on the ratings portals of softgarden and kununu GmbH.

For more information, please see Softgarden’s Privacy Policy:
https://www.softgarden.io/privacy

Contracted data processing

We have concluded an agreement with Softgarden for contracted data processing and fully implement the strict requirements of the German data protection authorities when using Softgarden.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is:

Google Inc.,
1600 Amphitheatre Parkway, Mountain View,
CA 94043, USA

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by cookies about your use of this website is usually transferred to a Google server in the USA and stored there.

IP anonymisation

We have activated the IP anonymisation function on this website. This will cause your IP address to be cut by Google, within member states of the European Union or in other countries party to the agreement on the European Economic Area, before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and then shortened there. On behalf of the operators of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operators with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics will not be merged with other Google data.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings in your browser. Please note, however, that if you do so you may not be able to enjoy the full functionality of this website. You can also prevent Google from collecting data generated by cookies and relating to your use of the website (including your IP address) and from processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/

Opt-out of data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is then set which prevents the collection of your data on future visits to this website:

More information on how Google Analytics handles user data can be found in Google’s Privacy Policy:
https://support.google.com/analytics

Contracted data processing

We have concluded an agreement with Google for contracted data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic features of Google Analytics

This website uses the “demographic features” function of Google Analytics. This allows reports to be created which contain information on the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and from visitor data from third-party providers. This data cannot be assigned to a specific individual. You can disable this feature at any time from your Google account ad preferences or opt-out of Google Analytics collecting your information as described in the “Opt-out of data collection” section.

Google Adwords conversion tracking

This website uses the advertising program Google AdWords and, within Google AdWords, its conversion tracking feature. The provider is:

Google Inc.,
1600 Amphitheatre Parkway, Mountain View,
CA 94043, USA

When you click on an ad served by Google, a conversion tracking cookie is set on your computer. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used for personal identification.
If you visit certain pages of our website and the cookie has not yet expired, Google and ourselves can recognise that you clicked on the ad and were redirected to this page. Each Google AdWords customer receives a different cookie. This means that it is not possible to track cookies on the websites of AdWords customers.
The information collected by the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers can see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they will not receive any information that can personally identify users.
If you do not wish to participate in tracking, you can disable this use by preventing the installation of cookies through setting your browser software accordingly (deactivation option). You will then no longer be included in the conversion tracking statistics.

Further information as well as Google’s Privacy Policy can be found at:
https://www.google.com/policies/technologies/ads/
https://support.google.com/analytics/

Mouseflow

This website uses functions of the web analysis service Mouseflow. The provider is:

Mouseflow ApS
Flaesketorvet 68
1711 Copenhagen, Denmark

Data processing is for the purpose of analyzing this website and its visitors. For this purpose, data is collected and stored for marketing and optimization purposes. From this data, usage profiles can be created under a pseudonym. Cookies can be used. The web analytics tool Mouseflow records randomly selected individual visits (only with anonymous IP address). This is a log of mouse movements and clicks with the intention of randomly sampling individual website visits and deriving potential improvements for the website. The data collected by Mouseflow will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the specific consent of the person concerned. The processing takes place on the basis of Art. 6 (1) f) GDPR from the legitimate interest in direct customer communication and the needs-based design of the website. You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you, based on Art. 6 (1) of the GDPR. To do this you can globally deactivate a recording on all websites that use Mouseflow for your currently used browser under the following link: https://mouseflow.com/opt-out/

More information can be found in the privacy policy of Mouseflow:
https://mouseflow.com/gdpr/

Facebook plugins (like button and share button)

Plugins from the social network of Facebook are integrated into our pages. The provider is:

Facebook Inc.
1 Hacker Way, Menlo Park,
California 94025, USA

You can recognise the Facebook plugins by the Facebook logo or the “like” button on our page. An overview of the Facebook plugins can be found here:
https://developers.facebook.com/docs/plugins/

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook “like” button while logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or of its use by Facebook.

For more information, please see Facebook’s Privacy Policy:
https://facebook.com/policy.php

If you do not want Facebook to associate your visit to our pages with your Facebook account, then please log out of your Facebook account.

Twitter

Our pages include functions of the Twitter service. The provider is:

Twitter Inc.,
1355 Market Street, Suite 900,
San Francisco, CA 94103, USA

By using Twitter and the “retweet” function, the websites you visit are linked to your Twitter account and made known to other users. Data will also be transmitted to Twitter. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or of its use by Twitter.

For more information, please see Twitter’s Privacy Policy:
https://twitter.com/privacy

You can change your Twitter privacy settings in your account settings:
https://twitter.com/account/settings

Google+

Our pages use functions of Google+. The provider is:

Google Inc.,
1600 Amphitheatre Parkway, Mountain View,
CA 94043, USA

When using the Google+ button, you can publish information worldwide. The Google+ button gives you and other users personalised content from Google and our partners. Google stores information that you have given +1 for content and also stores information about the page that you viewed when you clicked +1. Your +1 can appear in Google services, such as search results or your Google profile, or elsewhere on websites and ads on the Internet, along with your profile name and photo.
Google records information about your +1 activity to improve Google services for you and for others. To use the Google+ button, you will need a public Google profile that is visible worldwide and must contain at least the name chosen for the profile. This name is then used in all Google services. In some cases, this name may also replace another name you used when sharing content through your Google account. The identity of your Google profile may be displayed to users who know your e-mail address or have other identifying information about you.
In addition to the uses described above, the information you provide will be used in accordance with the applicable Google Privacy Policy. Google may publish aggregated statistics about users’ +1 activity or share this with users and partners, such as publishers, advertisers or related websites.

LinkedIn

Our website uses functions of the LinkedIn network. The provider is:

LinkedIn Corporation,
2029 Stierlin Court, Mountain View,
CA 94043, USA

Every time you visit one of our pages that contains LinkedIn functions, a connection to LinkedIn’s servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click on the “recommend” button from LinkedIn and are logged into your LinkedIn account, LinkedIn is able to associate your visit to our website with you and your user account. We would like to point out that we, as provider of these pages, have no knowledge of the content of the data transmitted or of its use by LinkedIn.

For more information, please see LinkedIn’s Privacy Policy:
https://www.linkedin.com/legal/privacy-policy

XING

Our website uses functions of the XING network. The provider is:

XING AG,
Dammtorstraße 29-32,
20354 Hamburg, Germany

Every time you access one of our pages containing XING functions, a connection to XING servers is established. To our knowledge, personal data will not be stored. In particular, no IP addresses are stored and nor is usage behaviour evaluated.

Further information on data protection and the XING share button can be found in the XING data protection statement at:
https://www.xing.com/data-protection

Comment function on this website

For the comment function on these pages, in addition to your comment, information about the time the comment was created and, if you do not post anonymously, your chosen user name, will also be stored.

Saving of IP address

Our comment function stores the IP addresses of users who write comments. Since we do not check comments on our site before they are activated, we need this data to be able to take action against the author in the event of legal infringements such as insults or propaganda.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “https://” to “https://” and also by the lock symbol in your browser address line.
When SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Right to information, deletion and blocking

You have at all times the right to free information about your stored personal data, its origin and recipients and the purpose of data processing, as well as a right to the correction, blocking or deletion of this data. You can contact us at any time at the address given in our legal notice if you have any further questions on the subject of personal data.

Objection to advertising mail

We herewith object to the use of contact data published within the scope of our imprint obligation for the sending of unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam e-mail.